Cookie Policy
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide useful information to website owners. Cookies can be temporary (session cookies) or persistent. They enable us to recognize your browser, remember your preferences, and understand how our site is used.
We also use similar tracking technologies, such as pixel tags, web beacons, and local storage, to help optimize your experience and deliver relevant content.
2. Types of Cookies We Use
We use a range of cookies to improve your experience on our website. These fall into the following categories:
- Strictly Necessary Cookies: These are essential for the operation of our website, including enabling you to browse and make purchases securely. Without these cookies, features such as your shopping basket and payment processing may not function correctly.
- Analytical and Performance Cookies: We use analytics tools like Google Analytics to understand how visitors interact with our pages. These cookies help us measure traffic, identify popular products, and improve the overall performance of our website. The information collected is aggregated and used solely for statistical purposes.
- Functionality Cookies: These allow us to remember your choices, such as your preferred language, currency, or delivery region. They may also be used to provide features you request, like saving items to a wishlist.
- Advertising and Marketing Cookies: With your consent, we (or third-party partners) may place cookies to build a profile of your interests and show you relevant adverts on other websites. You may opt out of these cookies by adjusting your browser settings or visiting your online choices.
3. How We Use Cookies
Cookies help us in several ways, including:
- Remembering items in your shopping basket
- Ensuring a smooth checkout process
- Providing a personalized shopping experience
- Analyzing traffic patterns to improve our site's design and layout
- Determining which promotions are most effective
- Understanding you as a customer so we can tailor our offerings
4. Managing Your Cookie Preferences
You have full control over cookies. You can set your browser to block or alert you about these cookies. Most web browsers allow you to manage cookie settings via their toolbar or menu. For example, you can choose to disable all cookies except strictly necessary ones, or delete them once you leave our site. However, if you disable certain cookies, our website may not operate optimally, and you may be unable to access portions of the site or complete an order. To learn more about cookies and how to manage them, you can visit www.allaboutcookies.org.
5. Third-Party Cookies
On some of our pages, third-party services may set their own cookies. These are generally used for analytics or to facilitate embedded content, such as social media feeds or Google Maps. We do not control these cookies and recommend you check the respective third-party's cookie policy for more details. We use the following third-party cookies:
- Google Analytics: To analyse visitor behaviour and improve our site performance.
- Facebook and Instagram: To measure the effectiveness of our social campaigns.
- Payment providers like PayPal and Stripe: To ensure secure transactions.
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. Any changes will be posted on this page, and where appropriate, we will notify you by email or via a notice on our website. The last update date will always appear at the bottom of this policy.
If you have any questions about our use of cookies, contact us at {{ EMAIL }} or +61 3 4916 0382. We're happy to help clarify how we respect your privacy.